You just stepped in it.

Yeah, it's been a great day. A really great day.

I'm playing this wonderful game with Sprint right now. It's the same game I've been playing with them for about a year now. Here's how it works:

Let's say I get my bill on the THIRD day of every month. The payment for the bill is due on the TWENTIETH day of every month. That gives me a little over TWO weeks to pay it or SEVENTEEN days if you prefer. I make immediate payment because I do not want my phone service to be disrupted. It takes Sprint TWO to THREE business days to post the payment to my Sprint account, although funds are IMMEDIATELY removed from my bank account. So, payment is posted no later than the TENTH (that is the longest possible time it could take Sprint to post my payment and that is only when a three day holiday occurs directly after the THIRD).

To summarize:

Bill received: 9/03
Bill paid in full: 9/10
Bill due: 9/20

So I not only pay on time but I pay in advance, more than a week before my due date. What does Sprint do to reward me for this? On the TWENTIETH (my due date), regardless of whether I've paid or not, they deactivate my account. Awesome right? Yeah, I know. I am very, very aware. Actually, the only way I've found to keep them from deactivating my account is to NOT pay them.

This would all be a little easier if I could just contact them and ask them to reactivate my account. But that's a hard trick to play when your only phone doesn't work. Because you paid the bill for it. On time. Gasp! The shock and horror.

Why?

My contract is over in December and I can not wait. Can NOT wait!

I love you, Verizon. See you soon.